Customer Care
Frequently Asked
Do Viola pieces run true to size? +
Most ready-to-wear is true to standard sizing. Refer to the Size Guide on each product page or contact concierge for tailored advice.
Can I amend or cancel my order? +
Yes — orders can be amended within 30 minutes of placement via your account or our concierge.
Do you offer gift wrapping? +
Every Viola order arrives in our signature gold-sealed box. Hand-tied silk ribbon can be added at checkout.
Are taxes included? +
All prices shown are in Sri Lankan Rupees with taxes included. Islandwide delivery is charged at Rs. 400.